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Shipping Policy

COUNTRYCOSTDELIVERY TIMESERVICE
AUSTRALIAFREE STANDARD SHIPPING OR $15 EXPRESS1-6 DAYSAUSTRALIA POST
NEW ZEALANDFREE STANDARD SHIPPING OR $15 EXPRESS3-9 DAYSAUSTRALIA POST


PLEASE NOTE: Timeframe estimates are from when the parcel is sent and only account for business days. All orders are processed within 2 business days as we know how important it is to receive your purchase promptly. These do not include delays outside our control.

TRACKING YOUR PARCEL

Once your order has been packed and left our warehouse, you will be emailed a tracking number.

Please check your junk mail as some customers find this email is redirected to this folder.

ALL ORDERS CAN BE TRACKED VIA: 

Please take note that customs have the right to stop your parcel for a considerable amount of time, to conduct routine checks.

POSTAGE INFORMATION

When orders are sent, they do not require a signature on delivery. If you are not home, it will be left in a safe place or at your local pickup zone.

Please allow 1-2 days processing time before your parcel is sent. We aim to process orders within the same day of purchase, excluding public holidays.

Order with express postage will be process within 12 hours.

INCORRECT INFORMATION

Once your order has been placed no changes are able to be made. Please double check your shipping address is correct before confirming your order. Business addresses must include the business name.

If parcels are not collected or are required to be returned to sender due to insufficient or incorrect information, postage costs are unable to be refunded. Once you have placed your order, you are committing to the sale and declaring that all information entered including the shipping address is correct.

If you do find you have entered incorrect shipping information please contact us at: [email protected] or contact us here.

Free Worldwide shipping

No minimum spend required

Easy 30 days returns

Buyer protection Easy refund

International Warranty

Offered in the country of usage

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